Two complete certificate programs — a foundational Basic Series and a clinical-depth Advanced Series — designed for caregivers, nursing staff, and healthcare professionals serving seniors with hearing loss.
Choose your series below and begin earning your certificate.
Two Paths to Certification
Foundational training for SNF staff, caregivers, and healthcare professionals. Covers the impact of untreated hearing loss, hearing aid technology, and communication strategies. No prior audiology knowledge required.
Clinical-depth training for healthcare professionals. Covers hearing loss classification, audiogram interpretation, neuroprotection science, Medicaid entitlement, and the dementia care clinical standard.
Upon Completion
Complete all three Basic Series videos to earn your Procare Basic Hearing Care Certificate — issued by Procare Health Services, Inc. No quiz required.
Basic Series — 3 Modules
Understanding the Silent Crisis in Senior Care
This foundational video explores what actually happens when hearing loss goes untreated. Far from a simple inconvenience, untreated hearing loss is a serious, p...
Devices, Maintenance & Supporting Resident Compliance
This module covers the practical skills every SNF staff member needs to support hearing aid users. You will learn the types of hearing aids, how they work, prop...
Speaking, Listening & Connecting Across the Care Team
The final module in the Basic Series equips you with the communication strategies that make the difference between a resident who feels heard and one who withdr...
Learning Outcomes
Both certificate series are designed for caregivers, nursing staff, social services directors, and healthcare professionals who work with seniors. No prior audiology knowledge is required for the Basic Series.
Recognize the signs and consequences of untreated hearing loss
Understand the link between hearing loss and cognitive decline
Identify the three types of hearing loss and their clinical implications
Read and interpret a basic audiogram
Support patients in hearing aid adoption and daily use
Perform routine hearing aid cleaning and maintenance
Apply the Medicaid entitlement framework — no severity threshold
Know when and how to refer patients to Procare Health Services
Your Achievement
Basic Series
Basic Hearing Care Certificate
3 Modules · Procare Health Services, Inc.
Advanced Series
Advanced Hearing Care Certificate
5 Modules · Procare Health Services, Inc.
Complete either series to unlock your personalized certificate from Procare Health Services, Inc. No quiz required — just watch and learn.
About Us
Audiology & ENT Care — Delivered to You
Procare Health Services is an Audiology and ENT practice uniquely designed to serve patients at their residence or skilled nursing facility. We believe that every senior deserves access to world-class hearing care, regardless of mobility or transportation barriers.
Our mobile clinical teams bring comprehensive evaluations, fittings, and follow-up care directly to the patient — eliminating the obstacles that have historically prevented seniors from receiving the hearing care they need.
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